Browse our most frequently asked questions list below to learn everything you need to know!

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event.   

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Yes. We are fully insured and can provide proof upon request.

We typically will not rent out the unit when severe weather is predicted. In the event of  unforeseen severe weather during your event, the unit is to be evacuated and the bounce house is to be deflated. 

Yes, an adult should always supervise to ensure safety.

Yes. The contract will be available to you in the checkout process. 

We understand that plans can change. Please review our cancellation policy before reserving:  A deposit of $25.00 is required to secure your reservation of which 3.5% is non refundable. The remaining balance is due 7 days before your event date. If inclement weather (heavy rain, high winds over 15 mph, lightning, etc.) is forecasted on the day of your event, you must cancel by 8:00 AM on the day of the rental. If the equipment has not been delivered, you’ll receive a full credit toward a future rental (valid for 12 months) If the equipment has been delivered and set up, no refunds will be given. Non-Weather Cancellations: If you need to cancel your reservation for any reason other than weather:  7+ days before your event you will receive a full refund (minus 3.5% of your deposit) or full credit. 3-6 days before: 50% refund or full credit. Less than 48 hours: No refund. Credit may be offered at our discretion. If you cancel on the same day of your event, no refund or credit will be issued. Cancellations MUST be made via phone or email with confirmation.

Accordion Content

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.